How does this whole project work?
During the campaign, you choose a pledge level for the number of rewards you want. For example ‘1 pin’ or ‘3 pins’.
You will not pay anything just yet, or make your exact selections. Only once the campaign ends and I’ve hit my funding goal does your card get charged for your pledge reward(s).
(If I don’t hit my goal, you will not be charged anything.)
Then, post-campaign, here’s what the steps look like:
-
You will receive a survey ~2 weeks after the campaign ends. This is your chance to select the design of your pin and/or sticker choice(s), as well as add-on any extras. Shipping charges will also be added at this stage so that you know what charge is coming.
-
I send the designs into production!
-
The cards on file will be charged for add-ons and/or shipping + last chance to update your address.
-
Rewards get shipped out and we all celebrate!
Last updated: March 26, 2024 00:16
How does the sticker poll work?
We love audience participation over here! SO- the freebie sticker (for backers who pledge in the first 48 hours) will be chosen by the backer community!
You can vote for the Beaver or the Sloth up until Saturday March 30th at 12pm PDT. At that point the winner will be chosen.
The winning design will be both the freebie sticker AND the only unlocked design (so far!) available for purchase as an add-on.
Which ever design is not chosen of the two becomes the first stretch goal!
So if your top choice wasn’t voted in, be sure to pledge anway. Once that first stretch goal is reached, you’ll be able to choose from BOTH sticker designs later on in the survey.
Last updated: March 26, 2024 00:15
What are stretch goals/ how do they work?
You can think of stretch goals as unlocking levels in a video game. The more money we raise together beyond the initial funding goal, the more fun stuff we can make happen.
It’s like a big community thank you hug for collectively taking us to new heights and making it rain (i.e. paying for more production and stuff).
There are two stretch goals: » $575: Unlocks Sticker Design Two » $650: Unlocks Sticker Design Three (a secret mystery design!)
The first sticker design will be chosen by a community poll, and that design will be available no matter what.
But if we hit the first stretch goal, you will have both animal designs (beaver and sloth) to choose from!
And if we hit the second stretch goal, you will get to choose from both of those designs AND a third mystery design… which will be unveiled then!
Last updated: March 19, 2024 23:29
Shipping
Shipping is NOT included in the price of your pledge and/or add-on item(s).
I know we all live in the world of Amazon Prime but shipping is not inherently free my friends. To get these cute little goodies in your hands requires some trains, planes, and automobiles from across the globe.
That said, I will do everything I can to get the cheapest possible rates.
Note that shipping is NOT charged at the same time as your pledge! When the campaign ends, if I have hit my funding goal your card will be charged immediately for your initial pledge only.
Later when you receive the survey to make your design choices and/or add any additional items, the shipping charge will be listed. Shortly after that, your card will be charged for shipping and/or any add-ons.
This means you will end up with two (2) separate charges: 1. Your initial pledge 2. Your shipping and/or add-ons
Last updated: March 19, 2024 23:35
When will I be charged?
When the campaign ends, if I have hit my funding goal your card will be charged immediately for your initial pledge only.
Note that shipping is NOT charged at the same time as your pledge!
Later when you receive the survey to make your design choices and/or add any additional items, the shipping charge will be listed. Shortly after that, your card will be charged for shipping and/or any add-ons.
This means you will end up with two (2) separate charges: 1. Your initial pledge: within 24 hours of the campaign ending 2. Your shipping and/or add-ons: several weeks later
For the charge #2, you will receive an email alerting you that cards will be charged in the next couple of days, both as a reminder, and in case you need to edit your card details.
Last updated: March 19, 2024 23:37
Refund Policy
There are no refunds for initial campaign pledges, or add-ons selected during the campaign. My funding goal is based on order minimums, and canceled orders after the campaign has concluded could negatively impact production.
I appreciate your understanding and willingness to commit!
Last updated: March 19, 2024 23:41
What is the timeline / when will I get my rewards?
Below is an estimated timeline of the campaign and fulfillment:
March 28th - Campaign Starts April 18th - Campaign Ends and backers are charged May 2nd - 5th - BackerKit surveys sent out May 16th - BackerKit surveys locked down and charged for shipping costs June 6th - Final quantities and drafts are sent to the manufacturer 6-10 Weeks - Pin and merchandise manufacturing period Late July - Early August - Fulfillment and shipping begins.
While I will make every attempt to stick to this timeine, it IS subject to change due to unforeseen circumstances. These include but are not limited to manufacturing delays, customs issues, acts of god, the government shutting down because adults can’t cooperate, an occasinal ADHD spiral, or Mercury in Gatorade.
Please note that while I expect (and hope!) to begin shipping by early August, this doesn’t mean you will receive your package immediately at that time. I’m a one-human show, and depending on the total amount of backers (paired with my detail-obsessed Capricorn nature to triple-check everything), the fulfillment period can last several weeks. I appreciate your patience!
Last updated: March 20, 2024 00:02
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Last updated: March 27, 2024 13:55
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Last updated: March 27, 2024 13:55
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
Last updated: March 27, 2024 13:55
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.